GREAT NORTHERN TECHNOLOGY SOLUTIONS PROFESSIONAL IT & NETWORK INFRASTRUCTURE
(208) 786-1179 solutions@gntechsol.com

MANAGED BUSINESS IT

RELIABLE IT SUPPORT
FOR SMALL BUSINESS.

Simple, local, and practical managed IT support for North Idaho businesses that need dependable help without enterprise-level complexity.

CALL (208) 786-1179 REQUEST A CONSULTATION
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RESPONSIVE Remote help when your business needs support.
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PROACTIVE Basic maintenance and health checks to reduce surprises.
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SECURE Support for safer networks, devices, and access.
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LOCAL North Idaho support from someone nearby.

BUSINESS SUPPORT

IT help without the headache.

Small businesses rely on technology every day, but most do not need a full-time IT department. Great Northern Technology Solutions provides practical managed IT support designed for small teams, local offices, shops, contractors, and growing businesses.

These plans are built around remote support, basic system and network health checks, maintenance, guidance, and a trusted local contact when something stops working.

Remote Support Help with common workstation, software, printer, email, and connectivity issues.
Basic Health Monitoring Lightweight checks for device availability, backups, updates, and network concerns.
Network Support Router, firewall, WiFi, switch, and general network troubleshooting.
Local IT Partner A consistent point of contact that understands your setup and business needs.

PLANS

Managed Business IT Plans

Straightforward monthly support options for small businesses. Plans can be adjusted based on number of users, devices, locations, and support needs.

STARTING PLAN

Essential Support

$299/month starting at

Best for very small businesses that need a reliable IT contact and limited monthly support.

  • Up to 2 hours of remote support per month
  • Basic workstation and software troubleshooting
  • Email, printer, and connectivity support
  • Basic network health checks
  • Monthly system and update review
  • Backup and security guidance
  • Discounted hourly rate for extra support
RECOMMENDED

Managed Business IT

$599/month starting at

Best for small businesses that want more proactive support and a stronger monthly IT relationship.

  • Up to 5 hours of remote support per month
  • Priority remote support response
  • Workstation, printer, email, and software support
  • Basic device and network availability checks
  • Router, firewall, WiFi, and switch support
  • Monthly maintenance and recommendations
  • Backup review and improvement guidance
  • Discounted project and onsite support rate

Plans are intended for normal business support and do not include unlimited service, major projects, hardware, licensing, emergency after-hours work, or large onsite jobs unless separately quoted. Unused support hours do not roll over.

WHAT'S INCLUDED

Practical support for everyday business IT.

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Workstations

Help with common computer issues, setup, updates, performance, access, and general troubleshooting.

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Network & WiFi

Support for business internet, WiFi coverage, switches, routers, basic firewall settings, and connectivity.

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Backup Guidance

Review of current backup practices and recommendations to better protect business files and devices.

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Security Basics

Practical support for safer passwords, remote access, updates, user access, and basic security hygiene.

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Maintenance

Light monthly checks and recommendations to help catch common problems before they become larger issues.

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Local Support

When remote support is not enough, onsite service and project work can be scheduled and quoted separately.

READY FOR BETTER BUSINESS IT SUPPORT?

Let’s build a simple monthly support plan that fits your business.

(208) 786-1179 REQUEST A CONSULTATION